Legal

Withdrawal Policy

Last updated: May 2026

⚠ Withdrawals cannot be initiated through this portal. All withdrawal requests must be submitted directly to your account manager.

1. Withdrawal Requests

All withdrawal requests must be submitted in writing to your assigned account manager via secure email or the authorised communication channel specified in your client agreement. Requests submitted through any other channel will not be processed.

2. Processing Time

Standard withdrawal requests are processed within 3–5 business days from receipt of a complete and verified request. Processing times may vary depending on banking partners, compliance checks, and market conditions.

3. Verification Requirements

All withdrawal requests are subject to identity verification. We reserve the right to request supporting documentation to verify your identity and the ownership of the destination account before processing any withdrawal.

4. Supported Methods

Withdrawals are processed via: bank wire transfer to accounts in your name only; USDT (TRC20 or ERC20) to verified wallet addresses previously registered on your account. Withdrawals to third-party accounts are not permitted.

5. Minimum Withdrawal

The minimum withdrawal amount is USD 1,000 or equivalent. Requests below this threshold may be declined at our discretion. Withdrawal fees, if applicable, are disclosed in your client agreement.

6. Partial & Full Withdrawals

You may request a partial or full withdrawal at any time, subject to open position settlements and notice periods specified in your client agreement. Full withdrawal requests may require a minimum notice period of 14 business days.

7. Suspicious Activity Hold

KLEF Capital reserves the right to place a temporary hold on withdrawal requests pending investigation of any suspicious or unusual account activity. You will be notified promptly and the hold will be lifted as soon as the review is complete.

8. Receipts & Confirmation

Upon completion of each withdrawal, a signed digital receipt with an HMAC-SHA256 verification signature will be issued to your registered email and made available in your portal Reports section.